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Jewelry24Seven.com
Inc.
1214 W. Boston Post Rd. # 198
Mamaroneck, NY 10543
Telephone: 646-270-9951
Payment Terms
We
are happy to accept an
American Express® Card,
Visa Card®,
Discover Card®, MasterCard®
payment through our secure payment system.
We also
accept PayPal® and Google Checkout®
payments!
Due to several fraudulent credit card
transactions
in the past, we reserve the right to ship to the
CARD HOLDER'S BILLING ADDRESS ONLY.
We will ship your in-stock item the
following
business day,
unless otherwise noted.
We cannot ship by U.S.P.S. on Sunday.
U.P.S. orders ship Monday - Friday!
If
you order custom sized or
custom made items,
please allow
an extra 10 days or so.
We will contact you via email
to keep you informed about your order.
Shipping Information
STANDARD SHIPPING IS INCLUDED WITH YOUR
ORDER!
We will determine which shipping method is
appropriate for your order.
Lower priced items will usually be shipped by Insured First Class
Mail.
To protect our customers, items over $100.00 value will not be left
outside your door -
the carrier will ring your bell and hand you the package. A
signature is required upon delivery.
Items valued over
$200.00 will be shipped by Express Mail (signature required).
If you want your items in less than 7 - 10
days, please
choose a faster shipping option during checkout.
We
Ship To A.P.O. (Military) Addresses -
same charge as domestic mail!
Express
Mail
1 - 2 day service - $15.00
UPS
Shipping
Rates are calculated at checkout
We offer
UPS Ground
UPS 3 Day Select
UPS 2nd Day Air
UPS Next Day Air
UPS cannot deliver
to a Post Office Box!
Please use U.S.P.S. Express Mail
for fast delivery to a P.O. Box!
We accept orders from
U.S.,
Canada and U.K.
customers ONLY!
Our
Promise to You
Any item you purchase from us is
exactly as stated in its description.
Please refer to the measurements
given on the specific item ad page -
Many items are enlarged to show detail!
We use Sterling Silver and 14K Gold
components in all our custom work --
ear wires, settings, chain, beads and
other findings unless otherwise noted.
All stones, pearls and amber are genuine
unless otherwise stated,
as in the case
of Austrian crystal or cubic zirconia.
Precious
Metal Clay ® objects or components are
guaranteed to be pure - either .999 fine silver,
or, in the case of gold PMC, 24K.
Some items pictured may be
one-of-a-kind or hand made pieces
that are limited in availability. We will remove the image
once the item is sold.
However,
from time to time,
a picture may be on display after
an item has been sold
and is no longer available.
We regret any
inconvenience
this may cause and will do our best
to keep things up to date.
Our Return Policy
Merchandise is returnable within
15 days of the date on your invoice
subject to the following terms:
We
must be notified
via email within 15 days
of your dated receipt prior
to the return of any item.
We will respond with return instructions.
You must follow
these instructions to receive a timely refund.
We have no restocking
fees.
Shipping a return is
at your expense; we cannot
pay your shipping fee to return an item.
Please be sure to
insure your return.
We are not responsible for returns that
are lost or damaged on the way to us.
We
will refund the purchase
price of items only.
S&H
fees are NOT refundable.
Earrings
for pierced ears
and body jewelry
are NOT returnable for
refund or exchange.
Custom sized or
custom made items
are NOT refundable.
Custom ordered items are NOT
returnable for refund or exchange.
Please be sure of your size.
We will NOT issue a refund for
size errors made when ordering
rings, chains or other sized items.
Exchanges for equal value or higher priced
items will be allowed on request -
however, you must pay any
additional shipping fees.
Items
returned for
refund or exchange
must be new
and in original packaging.
Please include a copy of your
receipt with the item,
and note
the reason for the return.
Every package we ship is insured. If an item arrives
that was
damaged in transit,
we will gladly replace it.
Please notify us immediately
upon receipt and inspection of the item.
If
we do not have
the same item in stock,
we will issue you a refund,
or you may choose
to take your refund in the form of a credit
to purchase any other item in this
online catalog.
Our Privacy Policy
We DO NOT USE EMAIL MARKETING
AND will not rent, sell or lease
your name or information to anyone.
We respect your right to privacy!
We may send PREVIOUS customers special offers for
sale items and discount coupons
BY POSTAL MAIL.
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